The German MR organisations had raised serious objections against the proposed new ESOMAR code and the resistance hasn't stopped just because the code has been approved in a member referendum. The four organisations, headed by EFAMRO member ADM, have issued a statement that overrules parts of the ESOMAR code and which is binding for market research conducted in Germany.
The ADM statement and the ESOMAR code in combination are "the law" for German market researchers, but when they come in conflict with one another, it is the statement that counts. This means tougher requirements! ADM and its three sister organisations point out two key areas where the ESOMAR code is too weak for Germany:
- Market research is scientific research and should always be treated as such. This also puts limits to market researchers rights to cooperative with advertising, sales and other areas.
- Anonymity is not negotiable, not even at the explicit request of a respondent. An interviewer may give a respondent information on how to contact the client, but may never forward information from the respondent to the client, no matter what he/she wishes.
Download the whole statement as pdf here (in German).
Henrik Hall
SMRN